Terms and Conditions

Last updated: August 13, 2025

1. Introduction

Welcome to Know Your Partner, operated by HYPERCRUISE INNOVATIONS (OPC) PRIVATE LIMITED ("Company," "we," "our," or "us"). By accessing or using our pre-matrimonial background verification services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions and our Privacy Policy.

These terms constitute a legally binding agreement between you and the Company. If you do not agree to these terms, please do not use our services.

2. Company Information

Company Name: HYPERCRUISE INNOVATIONS (OPC) PRIVATE LIMITED

CIN: U80300KA2025OPC198858

Address: No. 51, Old Site No.1, 5th Floor, 5th main, Jayanagar, Bangalore South, Bangalore- 560041, Karnataka

Email: [email protected]

Phone: +91-8217713722

Website: https://www.knowyourpartner.in

3. Service Description

Know Your Partner provides comprehensive pre-matrimonial background verification services. Our services include but are not limited to:

Identity & Document Verification

• PAN Card verification
• Aadhaar verification
• Driving License verification
• Voter ID verification
• Passport verification
• Video verification with location capture

Employment & Income Verification

• Employment history verification
• Salary verification
• UAN database verification
• Employer contact verification
• Income document analysis
• Form 16 and salary slip verification

Business Entity Verification

• CIN (Corporate Identification Number)
• DIN (Director Identification Number)
• FSSAI License verification
• GSTIN verification
• Udyam Aadhaar verification

Verification Methods

• Government database verification
• Automated document analysis
• Manual verification by experts
• Real-time video verification
• Secure API connections

4. Automated Service Process

Important: Our verification process is automated and begins immediately upon payment confirmation. By making a payment, you acknowledge and agree to the following automated workflow:

1Payment processing and confirmation
2Immediate trigger of verification workflow (within 5-10 minutes)
3Automatic notification sent to individual being verified
4Document collection and verification process initiation

5. User Responsibilities

By using our services, you agree to:

Information Accuracy

Provide accurate, complete, and truthful information
Ensure contact details of the individual being verified are correct
Update any information that becomes inaccurate

Consent and Legal Compliance

Obtain proper consent from the individual being verified before requesting verification
Comply with all applicable laws and regulations
Ensure you have the legal right to request such verification
Accept that the individual being verified will be notified of the verification request

Proper Usage

Use the information obtained solely for personal matrimonial decision-making purposes
Maintain strict confidentiality of verification results
Not use our services for any illegal, unauthorized, or discriminatory purpose
Not share verification reports with unauthorized third parties

6. Data Protection and Privacy

We are committed to protecting personal data in accordance with the Digital Personal Data Protection Act, 2023:

Data Security

• End-to-end encryption
• Secure API connections
• Regular security audits
• Access control measures

Data Usage

• Verification purposes only
• No unauthorized sharing
• Limited retention periods
• Secure deletion after use

For detailed information about data handling practices, please refer to our Privacy Policy, which forms an integral part of these terms.

7. Payment Terms

Important: Payment triggers our automated verification workflow immediately. Please review our Refund Policy carefully before making payment.

Payment Requirements

Payment required before verification process begins
All payments are in Indian Rupees (INR)
Pricing varies by verification type and plan selected
Payment confirmation triggers immediate workflow

Accepted Payment Methods

Credit and Debit Cards
UPI (Unified Payments Interface)
Net Banking
Digital Wallets

All payment processing is handled through secure, PCI-compliant payment gateways. We do not store your payment information on our servers.

8. Service Limitations and Disclaimers

Important Disclaimers

While we strive for accuracy and completeness, verification results are subject to the availability and accuracy of source information. We provide verification services based on available data and cannot guarantee 100% accuracy or completeness.

Factors Beyond Our Control

Government database availability and accuracy
Employer responsiveness to verification requests
Individual cooperation with verification process
Quality and authenticity of submitted documents
Third-party service provider availability

Verification Report Limitations

Reports reflect information available at the time of verification
Results may not include all relevant information
Some information may not be publicly available or verifiable
Reports are intended for informational purposes only

9. Limitation of Liability

To the maximum extent permitted by law, HYPERCRUISE INNOVATIONS (OPC) PRIVATE LIMITED shall not be liable for:

Direct Damages

• Inaccurate information from sources
• Decisions based on verification results
• Delays due to external factors
• Third-party service failures

Indirect Damages

• Consequential or punitive damages
• Loss of profits or opportunities
• Emotional or reputational harm
• Third-party claims or actions

Maximum Liability: In any event, our total liability shall not exceed the amount paid for the specific verification service giving rise to the claim.

10. User Indemnification

You agree to indemnify, defend, and hold harmless HYPERCRUISE INNOVATIONS (OPC) PRIVATE LIMITED, its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses arising from:

Your use or misuse of our services
Your violation of these terms and conditions
Your violation of any applicable laws or regulations
Any false or misleading information you provide
Any unauthorized use of verification results
Claims by third parties related to your use of our services

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting the updated terms on our website. We will make reasonable efforts to notify users of significant changes.

Your continued use of our services after any changes constitute acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services.

13. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.

14. Contact Information

For questions about these terms and conditions, our services, or any legal matters, please contact us:

Email: [email protected]

Phone: +91-8217713722

Website: https://www.knowyourpartner.in

Address: HYPERCRUISE INNOVATIONS (OPC) PRIVATE LIMITED
No. 51, Old Site No.1, 5th Floor, 5th main, Jayanagar
Bangalore South, Bangalore- 560041, Karnataka

Business Hours: Monday to Friday, 9:00 AM - 6:00 PM IST

CIN: U80300KA2025OPC198858

15. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Refund Policy. You confirm that you have the legal authority to enter into this agreement and that you will comply with all applicable laws and regulations.